Grasshopper Mower
Reviews and Complaints
PTO belt keeps burning or coming off
I got this mower used in 2011. From 2011 to 2018, I used this mower to low about 5 acres once a week with no problems whatsoever.
Over the winter of 2017/2018, the mower wouldn't start so I took it to the dealer in the spring of 2018. I got it back and it was fine until about the 2nd time I mowed when the belt broke. First time the belt had been replaced in all those years. I went to the dealer and bought a new belt for $130 and changed it myself....(I'm a woman who has no mechanical experience).
I finally got the belt on and started to mow and about halfway through mowing...the belt broke again. I didn't even get to finish mowing. I was ticked and couldn't afford another belt at that Priya. I looked online and found the same model number belt on eBay for $15.
I ordered two. During the summer of 2018, I had to replace the belt 6 times. I won't take it back to the dealer because they are notorious for screwing people over. They almost ruined my Mahindra tractor because they didn't put any coolant back in the radiator after draining it.
Now it's time to mow again and my PTO belt keeps popping off to where it will come out of the pulley that sits behind the belt clutch and then off the tensioner pulley. I'll put it back on and make about 10 or 15 passes and off it comes again. I've called it every name in the book and probably a few words I've invented. I don't know how to fix this.
I'm putting the belt on right. The pulleys are not bent or dirty. All pulleys turn freely except for the one behind the belt clutch. That one won't budge when the mower is off.
Could the clutch be going out? Also, when I put the mower in reverse, the blades will dig into the ground. I have it set on a 4" cut. I'm kind of ignorant on what the parts are called so if you reply...act like you're talking to an idiot and explain it that way.
Lol. Thanks in advance
OVER HEATING AFTER 15 MINUTES
- I like
I have owned a 930D grasshopper since 2007 and have had nothing but problems. It continually gets hot. Also I have had to put three clutches on it. Now it is cutting out all the time.
I tighten up the belt seemed to help a little bit. Do not have much room left to adjust belt.
I wondering if I need to replace the pto belts. I replaced then to years ago. Seems like everytime you get into tall grass it slows down. Just will not keep up.
If you have any Ideas please contact me. 816-309-**** DB,
Bought in 2000 best mower on the market
- 721d
325d’s a happy customer here
My grandfather bought 2 120s originally when he started this buisness then moved to 2 220s and then a 223 and then another 223 and now I own the buisness and have bought 2 325ds to conserve on fuel as I mow a huge cemtery and 35 yard a week. I put 350-400 hours a year on these and I’m absolutely happy with these machines cause grasshopper has the best warranty out there in my eyes I mean when using these machines commercially things are gunna break ect here and there people I feel need to be more understanding I had a fuel tank burst and grasshopper cover it under warranty cause the fuel cap wasn’t venting the right way.
Had 2 pulleys replace on same machine and some bolts replaced and the machine has 760 hours on it and it’s will be 2 years old middle of this October next month. My other machine haven’t had any issue outside the drive pulley and belt snap prematurely but that almost has 300 hours on it and was boughten in April this year 2018.
If I had to complain about anything it’d be the stripping kit on the machines and that grasshoppers needs to make a stand up cause I will be buying another mower next spring and it has to be a stand up and I wish grasshopper would make that.. but all in all I’m extremely pleased with my grasshoppers and my grandpa was too when he owned the buisness
226V Briggs Sump leaking badly at 80 hours
I bought my Grasshopper 226V 5 years ago. It is only used to cut my personal lawn, so as of today, it only had 82 hours on it.
A month or two ago I began to notice the oil level was just a bit low each time I started to mow. I would add oil to the full level. Finally, oil began leaking badly out of the bottom of the engine. Took it to the dealer where I purchased it.
Turns out the entire sump was bad (had warping, etc). As I researched this, I found it was a common problem. I asked the dealer if I might expect this to happen again. He told me they had redesigned the sump, have new specs for torque on the bolts, etc.
In other words, Briggs KNOWS this is a manufacturer defect (otherwise they wouldn’t have redesigned the part). So, to have this replaced, it cost me $567. I am not happy at all. Again, the mower only had 80 hours on it!
If this had been purchased by a landscaper, they would have put 80 hours on it in just a month or two. Grasshopper should stand behind their mowers and reimburse me for this repair.
While I realize this is an issue with a Briggs engine, the Grasshopper company made the decision to use this engine in their mowers. The customer shouldn’t have to carry the burden of a known problem such as this.
- Expensive parts
Preferred solution: Let the company propose a solution
Pto wont engage
HP2 Tandem Pump continuously goes bad
GrassHopper Model 721DT Mower
Parker Hydrostatic pump went bad a 300 hrs from new,
rebuilt, trans and at additional 200 hrs went bad again.
Almost impossible to get parts. The distributors want to
sell you a whole transmission for $2000.00 and swap it out,
they do not have Hydrostatic pump rebuild training from Parker.
You cannot get these parts anywhere except from Parker and they have a monopoly so they can upcharge drastically for minor parts.
After a dozen Grasshoppers, will never buy on again.
You have to get a hold of Parker and beg them to sell you the parts so you can repair your own mower. But beware, they will try to hook you up with a distributor who has no idea on how a Hydrostatic pump works and you have to explain to them what part you need. Sad. Nowhere can you order parts online.
- Front mount deck with vacuum pickup
- Can not get parts
Preferred solution: Let me know wheir I can oder Parker HP2 pump parts online, Thank You
Radiator blowing and causing 2 degree burns
My parents have a 725 diesel that is getting up there in hours. (Around 4000) it has been maintained very well over the years.
The young man who works for them came yesterday to mow. The radiator blew and caused 1st and 2nd degree burns on the back of his legs and bottom side. The way this mower is built, provides no saftey between the seat and the radiator for accidents like this. The plate that is in place behind the seat has holes in it.
The radiator cracked in a straight line even with where a person sits on the seat. I wouldn't want another person getting hurt due to this happening again. Also, if no safety guards are in place for this why would the radiator be placed in this position?
The burns caused a hospital stay overnight, along with continued care of the burns in the future. This is so upsetting and I hope no other person gets hurt from the lack of saftey precautions put on this lawn mower.
727 efi
Has 650 hrs is now in shop for the 6th time. New in 2014 won't run .it has had fuel pump replaced transfer pump fuel line sheild new fuel tank. I have not gotten 200 hrs in a row without it being in shop
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Verified Reviewer | Cape Coral, FloridaWorst customer service
I BOUGHT A NEW GRASSHOPPER IN JAN /4 /2018 WENT MOW MY FIRST CUSTOMER WITH THE NEW MOWER, WOULD NOT MOW . IT STALLED OUT SOUND LIKE IT WAS FALLING PART!!
TOOK IT BACK TO DEALER, THEY WORK ON IT FOR 4 DAYS. THEY ITS FIX TOOK IT OUT TO MOW AGAIN SAME THING WOULD NOT MOW. THEY GRASSHOPPER THEY CAME AND PICK UP MOWER THEY BROUGHT IT BACK THREE LATER SAID IT WAS FIX, TOOK IT WITH DEALER SAME AGAIN WOULD NOT MOW. I ASK FOR MY MONEY BACK.
MOW WAS 325D 52" DECK WITH 1 HOUR ON IT. GRASSHOPPER IS REFUSING TO GIVE MY MONEY!!! GREAT CUSTOMER SERVICE NOT!!! THEY DON'T STAND BEHIND THERE MOWERS AT ALL.
TOLD DEALER IF GIVE MONEY BACK THAT ON YOU, GRASSHOPPER IS NOT THE MONEY BACK. DON'T BYE GRASSHOPPER THEY ARE THE WORST COMPANY WILL NOT STAND BEHIND THERE MOWERS !!!!!!!!!!
- Customer service
Preferred solution: Full refund
Manafracture flaw
Best mower made
DO NOT LIKE MOWER. Not made for women!
I am 5’7” woman. After trying to decide which mower to replace my 54” zero turn mower, finally decided on Grasshopper.
Got it home, mowed 30 minutes with it, parked it and got my son’s 42” mower out. I mow 4 acres. Told the sales rep I had had 3 shoulder surgeries and did not like handles when I bought it. He assured me if I spent another $139 for 2” longer handles it would resolve problems.
They got here and just made it worse. Called Grasshopper and they had rep call me. Sent different handles and new adjustable seat and had dealer put them on. Now my feet won’t touch platform and I hurt when I mow because they are bouncing around.
Called rep and asked if there was any way I could return it. It now has less than 15 hours on it. He said he didn’t think so. If you’re a woman don’t buy Grasshopper.
Apparently only men can operate this machine.
Ugh!!! Now I’m stuck with a mower I’ll have to pay a man to mow with.
Continual over heating problem
Purchased a grasshopper mower in 2010 with kubota 30 horse diesel. Have had nothing but problems with overheating.
Even had radiator replaced but problem still persists.
Not a happy customer. Would not buy another one.
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Check the pulley tensioner arm. It’s supposed to move back and forth.
Mine was froze and kept breaking my belt. It helps to take stress off the belt when going in deeper grass type deal
Hi, there! Contact our Service Department directly for assistance with this issue.
You can do so online at www.GrasshopperMower.com/ask-a-technician. Thanks!