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I am 5’7” woman. After trying to decide which mower to replace my 54” zero turn mower, finally decided on Grasshopper.

Got it home, mowed 30 minutes with it, parked it and got my son’s 42” mower out. I mow 4 acres. Told the sales rep I had had 3 shoulder surgeries and did not like handles when I bought it. He assured me if I spent another $139 for 2” longer handles it would resolve problems.

They got here and just made it worse. Called Grasshopper and they had rep call me. Sent different handles and new adjustable seat and had dealer put them on. Now my feet won’t touch platform and I hurt when I mow because they are bouncing around.

Called rep and asked if there was any way I could return it. It now has less than 15 hours on it. He said he didn’t think so. If you’re a woman don’t buy Grasshopper.

Apparently only men can operate this machine.

Ugh!!! Now I’m stuck with a mower I’ll have to pay a man to mow with.

Reason of review: Return, Exchange or Cancellation Policy.

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GrasshopperCo

@OrganicWaterDragon...We've spoken with both our factory representative in your area, your local retailing/servicing dealer and the customer service representative here at our factory. From all the information we can gather, including your comments above, we have attempted over the past few weeks to satisfy your requests and solve the issues you are experiencing.A return may have been possible shortly after your purchase, however, an unauthorized, non-Grasshopper dealer attempted modifications to the original levers -- bending the taller levers back and grinding off of portions of the metal fenders to allow the reconfigured levers to lock in a neutral position.

These unapproved modifications altered the machine such that a return was not possible.Even after this, your Grasshopper dealer installed several additional items to help alleviate your shoulder issues, including a sliding seat with foldable armrests and taller QuikAjust Tilt levers with a 9" adjustment range. They also installed optional LED lights...these items were provided at no charge to you (over a $600 retail value).

There are also ways to raise the platform so your feet can rest on it, but at this time, further offers on the dealer's part to make those adjustments have been refused.Grasshopper mowers have been in production since the late 1960s, and since that time, we have heard, and continue to hear, from literally thousands of women across the county who are more than satisfied with comfort, operation and ease of use of our mowers. We are still happy to work with you to meet your needs and add your voice to those other satisfied customers'.

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